STORE POLICY
CUSTOMER CARE POLICY
Welcome Budda Babe! Your satisfaction and confidence in our hair are our top priorities. We are committed to providing you with premium top quality virgin and raw hair, alongside exceptional customer service. If you have any questions regarding our bundles, textures, wig lengths, or how to maintain your hair, our customer service team is here to help. Please reach out to us via our Contact Page or email us directly at buddabundlesllc@gmail.com. Please allow up to 24-48 hours for a response to all inquiries. Remember, we do not go back and forth with synthetic blend warriors—our quality speaks for itself, and we are here to ensure you get the top-tier luxury you deserve!
PRIVACY & SAFETY POLICY
Your privacy is highly valued and strictly protected at Budda Bundles.
• Data Collection: We collect personal information (such as your name, shipping address, email, and phone number) solely for the purpose of processing your orders, providing same-day delivery updates, and improving your shopping experience.
• Payment Security: Your payment safety is paramount. Our website uses secure SSL encryption to ensure that your credit card information and personal data are kept 100% confidential and safe from third parties. We do not store your credit card information on our servers.
• Information Sharing: We will never sell, rent, or distribute your personal information to outside parties.
WHOLESALE OPPORTUNITIES
Looking to start your own hair brand or supply your salon with top-quality hair? Budda Bundles offers exclusive wholesale packages for serious business owners and stylists.
• What We Offer: Wholesale pricing on our premium virgin and raw bundles, HD closures, and frontals.
• Requirements: A minimum order quantity (MOQ) of 20-30 is required to qualify for our wholesale tier.
• How to Apply: For all wholesale inquiries, please email us at BuddaBundlesllc@gmail.com with the subject "Wholesale Inquiry." Please include your name, business name, and the specific products/quantities you are interested in. A member of our team will get back to you with our wholesale price list and terms.
ACTIVE PAYMENT METHODS
To make checkout as seamless as possible, we accept a variety of secure payment methods:
• Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
• Digital Wallets: Apple Pay and Google Pay.
• Buy Now, Pay Later: Sezzle, Afterpay, and Klarna.
• Cash (Local Only): Cash is accepted for same-day delivery drop-offs in the Philadelphia/Delaware area.
ID VERIFICATION & FRAUD PREVENTION
To protect our customers and prevent fraudulent transactions, we verify the identity of the purchaser before shipping any order. We may require a valid, government-issued photo ID that matches the name and billing information on the order. Orders may be delayed or canceled if identity verification cannot be completed. This step keeps every Budda Babe's purchase safe and secure.
